Return & Refund Policy
Effective Date: [14-04-2025]
At hprinting.site, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
You may return most new, unopened items within 14 days of delivery for a full refund. To be eligible for a return:
-
The item must be unused and in the same condition you received it.
-
It must also be in the original packaging.
-
Proof of purchase (order number or receipt) is required.
Non-returnable items include:
-
Opened ink cartridges or toners
-
Downloadable software or services
-
Customized or special-order items
2. Refunds
Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–7 business days.
3. Exchanges
We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, contact us at [your support email].
4. Return Shipping
-
Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item sent).
-
We recommend using a trackable shipping service.
5. Late or Missing Refunds
If you haven’t received a refund yet:
-
First check your bank account again.
-
Then contact your credit card company—it may take some time before your refund is officially posted.
-
If you’ve done all of this and still have not received your refund, please contact us at [email protected].
Contact Us
If you have any questions regarding your return or refund, please contact our support team:
📧 Email: [email protected]
📞 Phone:+91 89360 70703,+44 74000 12358 🌐 Website: https://hprinting.site