Last updated: April 14, 2025
At HPrinting, we stand behind the quality of our smart home and automation products. This Warranty Policy outlines what is covered, what is not, and how to claim warranty services.
Warranty Coverage
We provide a 1-year limited warranty on eligible products and installations, starting from the date of purchase or installation.
Covered under warranty:
Manufacturing defects
Faulty components
Installation issues (if installed by HPrinting)
What Is Not Covered
This warranty does not cover:
Damage due to misuse, abuse, or negligence
Accidental damage, power surges, or natural disasters
Modifications or repairs made by unauthorized personnel
Normal wear and tear (e.g., batteries, cables, or accessories)
Claim Process
To request warranty service:
Email us at [email protected] with your order number, description of the issue, and photos or videos if applicable.
Our team will evaluate the claim and provide instructions for next steps.
If eligible, we may repair, replace, or refund the product at our discretion.